Privacy Policy

This Privacy Policy explains how Funrize ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use the Funrize platform at funrize.live. By creating an account or using our services, you agree to the practices described in this document. If you do not agree, do not use the platform.

1. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you use the platform.

1.1 Information You Provide

When you register an account, we collect your full name, date of birth, email address, mailing address, phone number, and payment details. Identity verification requires a government-issued ID such as a US driver's license or passport. We may also ask for a selfie or proof of address during the KYC process.

1.2 Automatically Collected Information

When you access Funrize, we automatically collect your IP address, browser type, device type, operating system, referring URL, pages visited, session duration, and in-game activity logs. This data is used for fraud prevention, regulatory compliance, and improving the platform experience.

1.3 Payment Information

Payment transactions are handled by PCI-DSS compliant payment processors. We do not store raw card numbers on our servers. We retain transaction records including amounts, dates, payment methods, and status for regulatory and accounting purposes.

2. How We Use Your Information

Your information is used for the following purposes:

• Creating and managing your Funrize account
• Processing deposits and withdrawals in US dollars
• Verifying your identity as required by applicable regulations
• Preventing fraud, money laundering, and underage gambling
• Providing customer support and responding to inquiries
• Sending transactional emails related to your account activity
• Sending promotional communications if you have opted in
• Complying with legal and regulatory obligations
• Analyzing platform usage to improve services

3. Legal Basis for Processing

We process your personal data under the following legal bases: contractual necessity (to provide our services), legal obligation (regulatory compliance including anti-money laundering requirements), legitimate interest (fraud prevention and platform security), and consent (for marketing communications).

4. Data Sharing and Disclosure

Funrize does not sell your personal data. We share data only in the following circumstances:

• With payment processors to facilitate transactions
• With identity verification providers to complete KYC checks
• With fraud detection and analytics service providers
• With regulatory authorities when legally required
• With law enforcement in response to valid legal process
• With successor entities in the event of a business transfer or merger

All third-party service providers are subject to contractual data protection obligations and are prohibited from using your data for their own purposes.

5. Cookies and Tracking Technologies

Funrize uses cookies, web beacons, and similar tracking technologies to operate the platform, maintain session security, and analyze traffic. Essential cookies are required for the platform to function. Analytics and marketing cookies are optional and subject to your consent preferences set in the cookie banner.

You can control cookie settings through your browser. Disabling essential cookies may affect your ability to log in or place bets. Third-party analytics cookies can be disabled without impacting core platform functionality.

6. Data Retention

We retain your account and transaction data for a minimum of five years following account closure to comply with anti-money laundering regulations. Marketing preferences are retained until you withdraw consent. Inactive accounts are flagged after 24 months of no activity, and holders are notified before any data removal.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data (subject to legal retention obligations)
• The right to restrict or object to processing
• The right to data portability in machine-readable format
• The right to withdraw consent for marketing at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. Identity verification may be required before actioning a data request.

8. Data Security

Funrize uses 256-bit SSL encryption for all data in transit. Data at rest is encrypted using AES-256. Access to personal data is restricted to authorized personnel on a need-to-know basis. We conduct regular security assessments and penetration testing. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable law.

9. Children and Minors

Funrize is strictly for users aged 18 and over. We do not knowingly collect data from anyone under 18. If we discover that a minor has registered an account, we will immediately close the account, void any balances accrued, and delete the associated personal data. If you believe a minor has accessed the platform, contact [email protected] immediately.

10. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act. These include the right to know what personal information we collect and how it is used, the right to request deletion, the right to opt out of the sale of personal information (Funrize does not sell personal information), and the right to non-discrimination for exercising CCPA rights. To submit a CCPA request, email [email protected] with the subject line "CCPA Request."

11. Changes to This Policy

We may update this Privacy Policy as our practices change or as required by law. The updated date at the top of this page will reflect any changes. Material changes will be communicated via email or a notification in your account dashboard. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests, contact our Data Protection team at [email protected]. For general support, use the live chat at funrize.live or email [email protected].